Is alcohol a problem? If it’s harming you, or someone you know, it may be time to seek advice from a professional.
You can contact one of the many services available, speak to your GP, local health service or call / online chat with a helpline. There are a number of different free services with trained counsellors across Australia:
DrugInfo: 1300 858 584 (9am – 5pm, Monday – Friday)
Family Drug Support Australia: 1300 368 186 (24 hours/day, 7 days/week)
Youth Support + Advocacy Service: 1800 458 685 (9am – 8pm, Monday – Friday)
Kids Helpline : 1800 551 800 (24 hours/day, 7 days/week)
Parentline (QLD and NT): 1300 301 300 (phones open 8am – 10pm, 7 days/week
Parentline WebChat: 8am – 9pm, 7 days/week
Lifeline: 13 11 14 (24 hours/day, 7 days/week)
Lifeline text: 0477 131 114 (6pm – 12am, 7 days/week)
Counselling Online: chat online with a professional counsellor
Alcoholics Anonymous: 1300 222 222 (24 hours/day, 7 days/week)
Alcohol Drug Information Service (ADIS): 1800 250 015
ADIS provides a free, 24-hour support line for those who are having issues with alcohol, are concerned about someone else’s alcohol use, or just have general questions about alcohol.
ADIS Centres are state and territory-based services which provide information, advice, referral, intake, assessment and support. ADIS offers services for individuals, their family and friends, general practitioners, other health professionals and business and community groups.
ADIS counsellors recognise the importance of finding appropriate drug and alcohol treatment and use their knowledge and experience to assist callers.
ADIS webchat is available Monday to Friday 8.30am – 5pm (including public holidays).
ADIS also offers information to support Aboriginal people in NSW in reducing the harms caused by alcohol and drugs.