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    Information Support Services

    Is alcohol a problem? If it’s harming you, or someone you know, it may be time to seek advice from a professional.

    You can speak to your GP, local health service or call/chat online with one of the services below:

    Alcohol and Drug Foundation Helpline: 1300 858 584 (9am – 5pm, Monday – Friday)

    Alcohol Drug Information Service (ADIS): 1800 250 015 (24 hours/day, 7 days/week) – ADIS webchat is available Monday to Friday 8.30am – 5pm (including public holidays).

    ADIS provides a free service for those who are having issues with alcohol, are concerned about someone else’s alcohol use, or just have general questions about alcohol.  ADIS Centres are state and territory-based services which provide information, advice, referral, intake, assessment and support.  ADIS offers services for individuals, their family and friends, general practitioners, other health professionals and business and community groups.  ADIS counsellors recognise the importance of finding appropriate drug and alcohol treatment and use their knowledge and experience to assist callers.  ADIS also offers information to support Aboriginal people in NSW in reducing the harms caused by alcohol and drugs.

    Alcoholics Anonymous: 1300 222 222 (24 hours/day, 7 days/week)

    Beyond Blue: 1300 224 636 (24 hours/day, 7 days/week).  You can also chat online with the Beyond Blue Support Service every day from 3pm until 12am.

    Counselling Online: chat online with a professional counsellor

    Family Drug Support Australia: 1300 368 186 (24 hours/day, 7 days/week)

    Kids Helpline : 1800 551 800 (24 hours/day, 7 days/week)

    Lifeline: 13 11 14 (24 hours/day, 7 days/week) or Lifeline text: 0477 131 114 (6pm – 12am, 7 days/week)

    My Mirror: online psychology via secure video conferencing (21 hours/day, 7 days/week)

    Parentline (QLD and NT): 1300 301 300 (phones open 8am – 10pm, 7 days/week

    Parentline WebChat: 8am – 9pm, 7 days/week

    Youth Support + Advocacy Service: 1800 458 685  (9am – 8pm, Monday – Friday)

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