Support Services

Is alcohol a problem? If it’s harming you or someone you know, please contact one of the services below for advice and support.

 

Lifeline
13 11 14 (24 hours/day, 7 days/week)

Lifeline text
0477 131 114 (24 hours a day, 7 days a week).

Lifeline is a national charity that provides 24-hour access to crisis support and suicide prevention services.

 

13YARN
13 92 76 (24 hours/day, 7 days/week)

13YARN [Thirteen YARN] is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping.

 

Alcoholics Anonymous
1300 222 222 (24 hours/day, 7 days/week).

Alcoholics Anonymous is a fellowship of people who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from alcoholism.

 

National Alcohol  & Other Drug Hotline
1800 250 015.

Contact the Alcohol and Drug Foundation Helpline for facts about alcohol and other drugs, advice on how to support a loved one and to get connected with relevant services in your state and territory.

 

Alcohol Drug Information Service (ADIS):

  • NSW – 1800 250 015
  • QLD – 1800 177 833
  • SA – 1300 131 340
  • NT – 1800 131 350
  • TAS – 1800 811 994
  • VIC – 1800 888 236
  • WA – 1800 198 024

 

ADIS is a 24/7 confidential support service for people with alcohol and other drug concerns, their families and health professionals.

 

Beyond Blue
1300 224 636 (24 hours/day, 7 days/week).

Beyond Blue Webchat – chat to a counsellor online
(24 hours a day, 7 days a week)

Beyond Blue provides information and support services for those experiencing anxiety and depression.

 

Counselling Online
(24 hours a day, 7 days a week)

Counselling Online is a free and confidential service that provides 24/7 support to people across Australia affected by alcohol or drug use.

 

Family Drug Support Australia
1300 368 186 (24 hours/day, 7 days/week).

Family Drug Support provides support for families and friends of people who use substances as well as bereaved families in Australia.

 

Kids Helpline
1800 551 1800 (24 hours/day, 7 days/week).

Kids Helpline provides free and confidential online and phone counselling services for young people aged five to 25 years.

 

Lives Lived Well
1300 727 957

Lives Lived Well provides support for people in Queensland, New South Wales and South Australia who are being impacted by alcohol or drugs or problems with mental health.

 

My Mirror
(Up to 21 hours a day access, 7 days a week).

My Mirror helps you connect with experienced psychologists from anywhere in Australia.

 

(Queensland and Northern Territory)
1300 301 300 (8am – 10pm, 7 days/week)

Parentline WebChat
(8am – 9pm, 7 days/week)

Parentline offers confidential phone and WebChat counselling and support for parents and carers of children in Queensland and the Northern Territory.

 

ReachOut
Reachout is a safe place for young people to chat anonymously, get support and feel better. ReachOut is 100% online.

Reachout also provides support for parents, carers and teachers.

 

Youth Support + Advocacy Service (Victoria): 1800 458 685

(9am – 5pm, Monday – Friday)

The Youth Support + Advocacy Service provides young people and families with services that support improved mental health and help you build a better future.

If you or someone you know is experiencing, or at risk of experiencing, domestic, family or sexual violence, or if your behaviours or choices are impacting the safety of family or others, please contact one of the relevant services:

 

1800RESPECT
1800 737 732 (24 hours a day, 7 days a week)

1800RESPECT Chat Online
(24 hours a day, 7 days a week)

1800RESPECT is an information and support service for people affected by domestic, family and sexual violence.

 

Men’s Referral Service
1300 766 491 (24 hours a day, 7 days a week)

Men’s Referral Service offers counselling, advice and support to men who have anger, relationship or parenting issues.

 

DV Connect (QLD):

DVConnect Mensline: 1800 600 636 (9am – midnight, 7 days a week)

DVConnect Womensline: 1800 811 811 (24 hours a day, 7 days a week)

DV Connect helps Queenslanders find pathways to safety, away from domestic, family and sexual violence.